04.25
So recently I switch from Rogers to Fido using my unlocked Blackberry 8120 I figured the switch would be simple, just get a new sim card, wait for my number to port over and I’d be back in business. What started as a simple task quickly exploded into several issues here and there.
First off, I was charged an activation fee that I had been told would be waived (my mistake for not reading the fine print and not questioning the sales person). That issue was quickly solved by Fido who graciously offered me services worth the value of the activation fee in return for me paying the fee. +1 to Fido.
Next, I setup all my e-mails onto the Fido Blackberry Internet Service to make sure I would keep receiving e-mails. Worked pretty well, and I didn’t notice a delay any different than when I had been on Rogers. That was until a few days after using the service, I noticed I would get several e-mails all at the same time. This mixed in with intermittent issues with blackberry messenger not allowing me to send messages, I figured something was busted on Fido’s servers. Sure enough, a phone call later determined they were doing software updates and were having issues. I waited a few days, but the issue remained, so I did all the normal steps, removed the battery, sent new service books, even called Fido and they reset my network settings. But nothing seemed to fix the issue. So, I got down to it, and erased my phone. Now my empty phone was receiving calls and sms messages just fine, but when I tried to send my service books, still not receiving any e-mails. So I started looking through the settings. Sure enough, in the mobile network settings, I noticed that for some reason the Fido SIM card had set the data service option to off when roaming. Now since Fido shares Roger’s network, I can only assume that the phone was considering itself to be roaming, because as soon as I turned data services to the normal on position. BAM all my e-mails came flooding in. Blows me away that something so simple can fix an issue that causes so much stress.
Now to restore my phone back to normal….. this should be fun =)
Can’t wait to get my hands on a new iPhone soon!